Care Opinion has mounting evidence of the impact of listening to public stories on staff and organisations. A Care Opinion subscription allows for staff across provider services to easily listen to and learn from feedback.
Key Points
There are many ways in which Care Opinion can impact staff culture and support shared learning. For example:
- Patients, carers, and service users are empowered to tell their own stories starting from their own experiences
- Staff across organisations working together can be alerted to and respond to stories: Care Opinion Spring Online Conference 2022 - Session 2 - Feedback at the end of life
- Staff can access the Care Opinion research community and ongoing events. Follow the link to see how online feedback is being used within the research community: Support for research
- There's a lot of evidence on how Care Opinion can impact staff culture and bring stories closer to front-line staff: The Ripple Effect - The powerful impact of Feedback on staff culture. Here is another example within a special measures provider: Implementing online patient feedback in a special measures healthcare organisation.
- Public data on the site can be easily shared in the form of reports and themed visualisations with local stakeholders e.g. Commissioners, ICS partners, patient groups, and so on.
If your service is based anywhere in the UK and you are interested in finding out more about a subscription, then email the address below, and we will direct you to the right member of the Care Opinion team: subscribing@careopinion.org.uk